refund policy

consumer cancellation rights

if you are a consumer and unless the below exception applies, you have the right to cancel this agreement and return the product within 14 days without giving any reason. the cancellation period will expire after 14 days from the day after completion of the transaction. to meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.

how to cancel

to cancel your order, you must inform flowfinder of your decision. to ensure immediate processing, please do so by contacting us at support@flowfinder.net. please note that in respect of subscription services your right to cancel is only present following the initial subscription and not upon each automatic renewal.

you also have the right to inform us making any other clear, unambiguous statement through our available communication channels. if you use our "contact us" form online, we will communicate acknowledgment of receipt of your cancellation request to you without delay.

contact support@flowfinder.net

for cancellation requests or questions about this policy, please contact us through our available communication channels or use our contact form.